Hoteles Charleston S.A.S., a company identified with Tax ID (NIT) 830.032.945-3 and Tourism Registry No. 4244, headquartered at Carrera 9 No. 81 A 26, Office 902, Bogotá, D.C., Republic of Colombia (hereinafter, the "Organizer"), operator of Hotel Charleston Santa Teresa located at Carrera 3 #31–23, Cartagena, Cartagena Province (hereinafter, the "Hotel"), will carry out the promotion called 45-Day Advance Purchase Rate (hereinafter, the "Promotion"), which may be reserved and purchased from April 14, 2025, at 12:00 p.m. until December 20, 2026, at 12:00 p.m., and may be enjoyed from April 14, 2025, at 3:00 p.m. until December 20, 2026, at 12:00 p.m. (hereinafter, the "Validity Period").

1. Promotion Description

During the Validity Period, the Organizer will offer the Promotion, through which the client may purchase the 45-Day Advance Purchase Rate, which includes the following services and products:

• A minimum stay of two (2) nights in the selected room category for one or two people.

• Buffet breakfast at Harry’s Restaurant for the guest(s) (maximum 2 guests) for each day of the stay.

• Prices in USD are subject to the exchange rate (TRM) in Colombia on the date of purchase. Payment must be made in Colombian Pesos (COP).

The Promotion does not include alcoholic or non-alcoholic beverages, tips, minibar, transportation services from the Hotel, or meals other than the buffet breakfast at Harry’s.

Only applicable to guests over the age of 18. Minors must be accompanied by an adult.

Rooms are subject to availability at the Hotel.

This promotion is valid only for bookings made at least forty-five (45) calendar days prior to the arrival date. Bookings that do not meet this requirement will not be eligible for the benefits described herein. Conditions and restrictions apply in accordance with Colombian law.

2. Cancellation Policy

Non-refundable rate. Changes or cancellations to the booking are not allowed. If the cancellation policy is not followed, the client will be charged a penalty equal to 100% of the Promotion value reserved.

Non-refundable rates: Rates marked as "non-refundable" are not eligible for refunds, except in cases involving legal guarantees, the right of withdrawal, or payment reversal. If the client does not qualify under any of these exceptions, as detailed in these terms and the general terms and conditions available at https://www.hotelcharlestonsantateresa.com/eng-terms-conditions, refund requests will not be processed, and changes to the booking will not be permitted.

Guarantee: Full (100%) payment is required to confirm the Promotion. This guarantee applies in cases of (i) failures in the Hotel services included in the Promotion, and (ii) cancellation of the reservation within the timeframe allowed for bookings.

3. Attendance Conditions

Anyone wishing to enjoy the Promotion must have a prior reservation. Reservations may be made via:

• The Hotel’s official website: Reservation Link

• Directly at the Hotel’s front desk

• By email: res@charlestonsantateresa.com

• By phone: +57 (605) 6649494

The Promotion may be reserved and purchased between April 14, 2025, at 12:00 p.m. and November 05, 2025, at 12:00 p.m., to be enjoyed between April 14, 2025, at 3:00 p.m. and December 20, 2025, at 12:00 p.m.

At the time of booking, the client must specify the redemption date and whether the reservation is for one (1) or two (2) persons.

A maximum of three (3) Promotions may be reserved per person under the same name and identification number.

100% payment is required at the time of booking. No refunds or compensation vouchers will be issued in case of no-show for any reason.

Only adults who meet all requirements in these terms and conditions may attend the Hotel. By purchasing the Promotion and attending the Hotel, guests acknowledge and fully accept these terms and conditions.

Guests who do not comply with the requirements, or who use false or third-party information, will not be allowed entry.

Entry will not be permitted to individuals who are intoxicated or under the influence of drugs.

Pets are not allowed.

The Hotel reserves the right of admission and permanence.

4. Validity Period

The Validity Period is final and non-extendable. Reservations or visits outside the established dates will not be accepted.

5. Organizer’s Responsibility

The Organizer and its affiliates shall not be held responsible for any damages or losses suffered by guests or third parties arising from or in connection with their participation in the Promotion or travel to the Hotel, except when directly attributable to the Organizer under applicable law. The Organizer therefore disclaims all contractual and extra-contractual liability, which is acknowledged and accepted by each guest.

Guests acknowledge that the Promotion breakfast is served buffet-style, and they are solely responsible for selecting their food. The Organizer shall not be liable for allergic reactions or medical conditions caused by the guest’s food choices.

The Organizer and its affiliates are also not liable for damages, theft, or losses suffered by guests or third parties, or for disputes or incidents between guests or with third parties during the Promotion.

Each guest is solely responsible for their participation in the Promotion and behavior at the Hotel.

The Organizer reserves the right to remove any guest from the Hotel if, in the Organizer’s sole discretion, their behavior is inappropriate, disruptive to others, or damaging to the Hotel.

By attending, all guests accept and acknowledge these terms and conditions, which will remain available at the Hotel’s front desk and on the website: https://www.hotelcharlestonsantateresa.com/eng-terms-conditions, during the reservation and redemption periods.

The Organizer’s liability ends upon conclusion of the Promotion.

The Organizer may modify these terms and conditions as long as their essence remains unchanged, and such changes will be communicated in advance via the same channels used to promote the Promotion. No claims may be made by guests as a result of such modifications.

In the event of force majeure or unforeseeable circumstances that prevent the Promotion from taking place or continuing, the Organizer may suspend it temporarily or permanently and make the necessary changes, which will be communicated to guests through the same channels used to promote the Promotion.

If the Promotion cannot be carried out due to force majeure, such as—without limitation—a national or local government measure prohibiting events or accommodation services, guests may choose to receive a refund, which will be processed in accordance with applicable Colombian law.

The Organizer complies with Laws 679 of 2001, 1336 of 2009, and Resolution 3840 of 2009 from the Ministry of Commerce, Industry and Tourism, to prevent the sexual exploitation of children and adolescents in tourism.

6. Privacy Notice

The protection of your data is a priority for us.

In accordance with Law 1581 of 2012, Decree 1074 of 2015, and any laws that modify or supplement them, Hoteles Charleston S.A.S., identified with NIT 830.032.945-3 and located at Carrera 9 No. 81 A 26, Office 902, Bogotá D.C., will collect, use, store, circulate, transmit, transfer, and generally process your personal data as the data controller. The purposes of processing include, but are not limited to:
(i) Improving products and services;
(ii) Authorizing and managing participation in Hotel events;
(iii) Conducting solvency checks and fraud prevention;
(iv) Customer service;
(v) Advertising, marketing, and opinion studies;
(vi) Offering products, services, discounts, promotions, events, and raffles;
(vii) Identifying and authenticating users;
(viii) Managing apps and social media;
(ix) Data enrichment;
(x) Analyzing browsing habits;
(xi) Profiling clients and visitors;
(xii) Performance analysis;
(xiii) Conducting business activities.

As a data subject, you have the right to:
(i) Access your data free of charge;
(ii) Know, update, and correct your data when it is partial, inaccurate, incomplete, or misleading, or when unauthorized processing is occurring;
(iii) Request proof of consent;
(iv) File complaints with the Superintendence of Industry and Commerce for violations;
(v) Revoke consent and/or request deletion of your data unless legally or contractually restricted;
(vi) Refuse to provide sensitive data.

You may access our Data Processing Policy at: https://www.hotelcharlestonsantateresa.com/privacy-policy

Charleston Hotels S.A.S., a company identified with NIT 830.032.945-3, and RNT 4244, domiciled at Carrera 9 No. 81 A 26, Office 902, Bogotá, D.C., Republic of Colombia (hereinafter the “Organizer”), operator of the Hotel Charleston Santa Teresa located at Carrera 3 # 31 – 23, Cartagena, Province of Cartagena (hereinafter the “Hotel”), will carry out the promotion called NOCHE DE BODAS (hereinafter the “Promotion”), which may be booked and purchased from february 6, 2026, at 12:00 p.m. until December 20, 2026, at 12:00 p.m., to be enjoyed from february 6, 2026, at 3:00 p.m. until December 20, 2026, at 12:00 p.m. at the Hotel (hereinafter the “Validity Period”).

1. Description of the Promotion:

During the Validity Period, the Organizer will offer the Promotion, under which the client may purchase the Noche de Bodas Promotion, which includes the following services and products:

• A minimum stay of one (1) night in the selected room category of their choice for two people.
• The package includes daily breakfast for two (2) guests at Harry’s restaurant or room service , valid for each day of the stay.
• The Hotel will provide private round-trip Airport – Hotel – Airport transportation for two (2) people. This service must be scheduled at least 24 hours in advance of the transfer date by sending the corresponding information to: res@charlestonsantateresa.com. The request must include:

• Airline name
• Flight number
• Estimated arrival or departure time

• As part of the experience, the guest will receive in the room a special fruit arrangement, a dessert amenity, and a bouquet of roses.

• One bottle during the stay: Canella Pinot Nero Rosé sparkling wine.
• The guest may receive a special gift during their stay. This benefit is non-transferable and not redeemable for cash.
• Subject to availability at check-out, the guest may access a complimentary late check-out. This benefit is subject to the operational capacity of the Hotel and does not constitute an acquired right.
• Prices in USD are subject to the TRM (Representative Market Rate) in Colombia on the date of purchase. Payment will be made in Colombian pesos (COP).

The Promotion does not include additional alcoholic or non-alcoholic beverages, gratuities, minibar, additional transportation beyond what is stated, or meals other than the breakfast buffet at Harry’s.

Only applicable for individuals over 18 years old.

Rooms are subject to Hotel availability.

2.Rates:

3. Cancellation Policy:

The client may cancel the reservation free of charge up to 7 days before the arrival date. If cancellation occurs within 7 days prior to arrival, the full amount of the reservation must be paid. In case of no-show, the full amount will also be charged. Full prepayment of the reservation is required within 7 days prior to arrival.

Guarantee: 100% payment of the reserved Promotion. This guarantee applies in events of (i) failures in the Hotel services included in the Promotion and (ii) cancellation of the Promotion reservation within the permitted booking period.

Early check-in or late check-out may be allowed, subject to availability and applicable Hotel charges.

4. Conditions of Attendance:

Anyone wishing to enjoy the Promotion must have made a prior reservation. Reservations can be made (i) through the Hotel website https://www.hotelcharlestonsantateresa.com/es/book/dates-of-stay?LanguageID=1&ProdID=748984; (ii) directly at the Hotel reception; (iii) by emailing res@charlestonsantateresa.com; or (iv) by calling +57 (605) 6649494.

The Promotion may be booked and purchased from February 6, 2026, at 12:00 p.m. until December 20, 2026, at 12:00 p.m., to be enjoyed from february 6, 2026, at 3:00 p.m. until December 20, 2026, at 12:00 p.m. Upon booking and purchasing the Promotion, the client must indicate the redemption date and specify whether it applies to one (1) or two (2) people.

A maximum of three (3) Promotions per person may be reserved under the same name and ID number.

The price of the Promotion is fixed according to the terms set out in section 1 of these terms and conditions.

100% of the Promotion cost must be paid at the time of booking, and there will be no refunds or compensation vouchers in case of no-show for any reason.

Only individuals of legal age who meet all the requirements set forth in these terms and conditions may attend the Hotel. Attending the Hotel and purchasing the Promotion implies full knowledge and acceptance of the mechanics, terms, and conditions.

Persons who do not comply with all the terms and conditions, or who attend the Hotel using false or third-party information, will not be allowed entry.

Intoxicated persons or those under the influence of drugs will not be allowed to enter the Hotel.

Pets are not allowed at the Hotel.

The Hotel reserves the right of admission and continued stay.

5. Validity Period:

The Validity Period is non-extendable; no participation or attendance will be accepted before or after the indicated period.

6. Organizer’s Liability:

The Organizer and its affiliates shall not be liable for any damages or injuries suffered by participants or third parties due to or in connection with participation in the Promotion and/or transportation to the Hotel, unless directly attributable to them under applicable law and these terms and conditions. Accordingly, they disclaim any contractual and/or non-contractual liability toward participants/clients, their companions, or their successors, which is accepted by each participant/client.

Participants/clients acknowledge and accept that the breakfast included in the Promotion is served buffet-style and that the selection of food is their sole responsibility, thereby releasing the Organizer from any liability for allergies or pre-existing conditions that may result from their food choices.

Likewise, the Organizer and its affiliates are not liable for damages, theft, and/or robbery suffered by participants/clients and/or third parties, nor for any harm or dissatisfaction caused among attendees/clients or with third parties due to their behavior during participation in the Promotion. Each participant/client shall be solely responsible for their attendance at the Hotel to enjoy the Promotion and the consequences thereof, including their behavior at the Hotel.

The Organizer reserves the right to remove participants/clients from the Hotel through its security personnel if, at its sole discretion, the participant/client is acting inappropriately, disturbing others, or causing damage to the Hotel.

By attending, all participants agree to be aware of and accept these terms and conditions. The terms and conditions will be available at the Hotel reception and on the website www.hotelcharlestonsantateresa.com/terminosycondiciones from the date on which the reservation and redemption period begins.

The Organizer's and its affiliates’ liability shall terminate in all respects upon completion of the Promotion.

The Organizer may modify these terms and conditions, provided that the essence is not altered, and must notify participants of such changes in advance using the same communication channels used to promote the Promotion, without this giving rise to any rights or claims by the participants/clients.

In the event of force majeure and/or acts of God making it impossible to carry out or continue the Promotion, the Organizer may suspend it, either permanently or temporarily, and may also introduce relevant changes, informing participants/clients through the same channels originally used for communicating the Promotion. In the event the Promotion cannot be held due to force majeure—including, but not limited to, a national or local government measure prohibiting events or accommodation services—participants/clients may choose to have their payment reimbursed, subject to the procedure established under current Colombian law.

The Organizer adheres to the provisions of Laws 679 of 2001, 1336 of 2009, and Resolution 3840 of 2009 of the Ministry of Commerce, Industry, and Tourism, which aim to prevent the sexual exploitation of children and adolescents in tourism activities.

7. Privacy Notice:

The protection of your personal data is fundamental to us.

In accordance with Law 1581 of 2012, Decree 1074 of 2015, and any regulations that amend, supplement, or replace them, Hoteles Charleston S.A.S., identified with NIT 830.032.945-3 and with main address at Carrera 9 No. 81 A 26, Office 902, Bogotá D.C., will collect, use, store, circulate, transmit, transfer, and in general process your personal data as the data controller. Your personal data will be processed for the following purposes: (i) to improve our products and services; (ii) to authorize and allow your participation and attendance in Charleston Hotels S.A.S. events; (iii) to conduct controls to assess your creditworthiness and prevent fraud; (iv) to ensure proper customer service; (v) for advertising, marketing, and opinion research; (vi) to offer products, services, discounts, promotions, events, raffles, and more; (vii) to identify and authenticate your identity; (viii) for application and social media management; (ix) to enrich our data; (x) to assess browsing habits; (xi) to profile our clients and visitors; (xii) for performance analysis; and (xiii) to conduct the commercial activities of Hoteles Charleston S.A.S.

As the data subject, you have the right to: (i) freely access the data you have provided that has been processed; (ii) know, update, and correct your information in the case of partial, inaccurate, incomplete, misleading data, or data that is prohibited or unauthorized for processing; (iii) request proof of the authorization granted; (iv) file complaints with the Superintendence of Industry and Commerce for violations of the applicable data protection regulations; (v) revoke your authorization and/or request data deletion, unless there is a legal or contractual obligation preventing such deletion; (vi) refrain from answering questions regarding sensitive data. Data subjects may access our Data Processing Policy, published on our website at the following link: https://www.hotelcharlestonsantateresa.com/proteccion-de-datos.html, and may contact Hoteles Charleston S.A.S. for any concerns.

TERMS AND CONDITIONS OF THE GOLDEN MARCH AT THE CARIBBEAN PROMOTION CHARLESTON SANTA TERESA HOTEL

Hoteles Charleston S.A.S., a company identified with NIT 830.032.945-3 and RNT 4244, located at Carrera 9 No 81 A 26 Office 902, Bogotá, D.C., Republic of Colombia (hereinafter "the Organizer"), operator of the Charleston Santa Teresa Hotel, located at Carrera 3 # 31 – 23, Cartagena, Cartagena Province (hereinafter "the Hotel"), will hold the promotion named GOLDEN MARCH AT THE CARIBBEAN (hereinafter “the Promotion”), which can be reserved and purchased from 12:00 PM on February 9, 2026, until 12:00 PM on April 8, 2026, to be enjoyed from 3:00 PM on March 1, 2026, until 12:00 PM on April 8, 2026, at the Hotel (hereinafter the "Validity Period").

For the purposes of these terms and conditions, the term “Client” refers to any natural person who, acting on their own behalf, purchases the Promotion, makes the reservation, completes the corresponding payment, and meets the conditions outlined in this document, thus becoming the direct beneficiary of the services included in the Promotion.

I. Promotion Description

1. The Organizer, during the Validity Period, will run the "Golden March at the Caribbean" Promotion, through which the Client can purchase a promotional package that includes the following services, benefits, and products:

2. A minimum stay of two (2) nights in the room category reserved, at the Client's choice, for one (1) or two (2) persons.

3. The Promotion's value corresponds to the price of accommodation for two (2) nights or the number of nights actually reserved under this Promotion.

4. A (1) spa voucher worth sixty thousand pesos (COP 60,000) per person. The maximum occupancy under this promotion is two (2) persons, and the voucher can be redeemed exclusively for available massage treatments at the Spa Santa Teresa, subject to availability, prior scheduling, spa operational conditions, and cannot be exchanged for money, other services, or products.

5. Buffet breakfast at Harry's restaurant for two (2) persons who reserve the Promotion, for each day of the stay, totaling two (2) breakfasts per person for each Promotion purchased.

6. The Promotion does not include alcoholic or non-alcoholic beverages, tips, minibar, transportation to and from the Hotel, or any meals other than the buffet breakfast at Harry's.

7. The Promotion applies to individuals over eighteen (18) years of age. Minors must be accompanied by a responsible adult.

8. Rooms are subject to the Hotel's availability.

9. The applicable prices for the Promotion by category are as follows:

Prices may increase if the Client decides to reserve a stay for more than two (2) nights, in accordance with the applicable room rates at the Hotel.

10. Prices in US dollars (USD) are for reference and are subject to the Representative Market Rate (TRM) in Colombia at the time of purchase. Payments will be made exclusively in Colombian pesos (COP).

11. The 19% VAT exemption on accommodation applies to tourism services for packages sold to Colombian non-residents and foreigners with a country entry stamp valid for no more than ninety (90) days, whose purpose of travel is tourism.

11. Cancellation Policy:

Non-refundable Promotion*.

No modifications or cancellations are allowed for the reservation. In case of non-compliance with this policy, a penalty equivalent to one hundred percent (100%) of the total value of the reserved Promotion will be charged.

*Non-refundable rates: Rates marked as “non-refundable” are those that, according to the Hotel's policies, are not refundable except in cases of warranty, right of withdrawal, or payment reversal. Therefore, if the client is not within these cases, according to the specifics of each in these terms and conditions and the general terms and conditions of the Hotel published on [...], their refund request will not proceed, and the terms of the contracted reservations cannot be modified.

12. Guarantee:

Full prepayment of the Promotion’s value is required as a guarantee for the reservation. This guarantee applies in the event of:

a) Failures in the services included in the Promotion, and
b) Cancellation within the legally allowed timeframe for reservations.

13. Check-in and Check-out:

Early check-in or late check-out is allowed, subject to availability and the applicable current costs at the Hotel.

II. Conditions of Assistance:

1. Anyone wishing to enjoy the Promotion must have made a prior reservation.

Reservations can be made:

a. Through the Hotel's website https://www.hotelcharlestonsantateresa.com/
b. (ii) Directly at the Hotel's reception;
c. (iii) By email to res@charlestonsantateresa.com; or
d. (iv) By phone at +57 (605) 6649494.

2. The Promotion can be reserved and acquired from 12:00 PM on February 9, 2026, until 12:00 PM on April 8, 2026, to be enjoyed from 3:00 PM on March 1, 2026, until 12:00 PM on April 8, 2026, at the Hotel.

3. When making the reservation and acquiring the Promotion, the client must indicate the date they wish to redeem the Promotion and specify whether it will apply for one (1) or two (2) persons.

4. Each person may reserve a maximum of three (3) Promotions under the same name and ID number. Promotions are subject to the Hotel's availability.

5. The price of the Promotion has a fixed cost according to the information provided in item 1 of these terms and conditions.

6. The 100% of the Promotion’s value must be paid at the time of reservation, and no refunds or compensation vouchers will be issued in case of no-show for any reason.

7. Only adults who meet all the requirements outlined in these terms and conditions can attend the Hotel. The purchase of the Promotion implies the full understanding and acceptance of its mechanics, terms, and conditions.

8. Access to the Hotel is not permitted for individuals who do not meet all the terms and conditions, or who attend with false information or third-party details.

9. Individuals under the influence of alcohol or drugs will not be allowed entry to the Hotel.

10. Pets are not allowed at the Hotel.

11. The Hotel reserves the right of admission and refuses entry.

III. Validity Period:

The Validity Period is non-extendable, and participation or attendance after or before the stated period is not allowed.

IV. Organizer's Responsibility:

The Organizer and its affiliates will not be responsible for any damages or losses suffered by attendees or third parties due to participation in the Promotion and/or travel to the Hotel, except those directly attributable to the applicable law and these terms and conditions. This exclusion applies to contractual and non-contractual responsibilities.

Attendees/clients acknowledge and accept that the Promotion’s breakfast is buffet-style and that the selection of food is their exclusive responsibility, releasing the Organizer from any responsibility related to allergies or medical conditions resulting from food choices.

The Organizer is not responsible for damages, theft, or loss that attendees/clients or third parties may suffer. Each attendee/client is solely responsible for their actions at the Hotel.

The Organizer reserves the right to remove attendees/clients from the Hotel if, in the exclusive judgment of the Organizer, the individual behaves improperly or disruptively.

By attending, all attendees agree to these terms and conditions. These terms will be available at the Hotel reception and on the website www.hotelcharlestonsantateresa.com/termsandconditions.

The Organizer may modify these terms and conditions as long as the essence remains unchanged, with prior notification to the attendees via the same communication channels used for promotion.

V. Privacy Notice:

The protection of your data is fundamental to us.

In accordance with Law 1581 of 2012, Decree 1074 of 2015, and any amendments thereto, Hoteles Charleston S.A.S., with NIT 830.032.945-3, headquartered at Carrera 9 No 81 A 26, Office 902, Bogotá D.C., will collect, use, store, circulate, transmit, transfer